What are the Blankets made out of? Asking for a friend
The blankets are made out of Polyester. Eventually I’d love to make them out of exotic camel hair, but it’s nearly impossible to print the kind of detail needed for this blanket.
Last updated: July 17, 2023 21:17
What do I do if there's a problem/I hate my book/something went wrong????
I am a big believer in customer support. I will try my best to help you out. Please email me at [email protected] if you need anything within reason. I’m a believer in returns and refunds. I’m not looking to rip anyone off.
Last updated: July 17, 2023 21:19
Shipping costs per reward?????
Book: $5
Book + Mountain Map: $10
Book + Mountain Map + Blanket: $20
(Book + Mountain Map + Blanket)x2: $30
(Book + Mountain Map + Blanket)x3: $35
Sadly I am only shipping to the US. But I will have international shipping once the project is over.
Last updated: July 25, 2023 12:56
Can I add another book to my pledge?
Yes! Awesome question.
There are two ways of doing that. 1. Before you submit your order, there is an option to add an additional book.
What if you missed that? That’s when the second option comes in clutch.
At the end of the project I will send out an email survey to every backer to collect shipping addresses. When you confirm your address, you will have the option to add another book.
Last updated: July 25, 2023 12:59
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.